Frequently Asked Questions

Everything you need to know about your journey to better sleep.

How long does shipping take and is it free?

We offer free shipping to all provinces in Canada. Most orders ship within 1-3 business days and typically arrive at your doorstep within a week, depending on your location.

What is the 100-night trial period?

We want you to love your mattress. You can test any Endy mattress in your own home for 100 nights. If you're not completely satisfied, we'll pick it up for free and provide a full refund.

How is the Endy Mattress shipped?

Your mattress is compressed, vacuum-sealed, and rolled into a compact box. This makes it easy to move through tight hallways and stairs before you unpack it and watch it expand.

Does the mattress require a specific bed frame?

The Endy Mattress works perfectly on any firm, flat surface, including slatted bases (with slats no more than 3 inches apart), platform beds, or even the floor.

What kind of warranty do you offer?

Every Endy Mattress comes with a 10-year limited warranty that covers manufacturing defects and physical flaws, ensuring your investment is protected for a decade.

Are Endy products eco-friendly and safe?

Yes, our foam is CertiPUR-US® certified, meaning it is made without ozone depleters, heavy metals, or formaldehyde, and has low VOC emissions for indoor air quality.