Returns & Exchanges
At Endy, we want you to love your home as much as we do, which is why we offer a 100-night trial on our mattresses and a 30-day return window for all other essentials. If you aren't completely satisfied, we will arrange a hassle-free pickup and provide a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to start the process within your eligible trial period.
- 2.Schedule a Pickup
For mattresses and furniture, our team will coordinate with a local charity or removal partner to pick up the item directly from your home at no cost.
- 3.Pack Small Items
For bedding, pillows, and decor, simply print the prepaid shipping label provided and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
Once the pickup is confirmed or the item is received at our warehouse, we will process your full refund within 5 to 10 business days.
